Get to know the product
Ask for its full name, brand, size, ingredient list and manufacturer directions. Packaging information helps you understand its intended use; do not decide based on a beautiful photograph alone.
Talk about your routine
Share the products you already use and your expectations during consultation. A cosmetic is not a substitute for treatment. For a specific skin concern, consult an appropriate healthcare professional.
Confirm the order details
Ask on WhatsApp about price, availability, total cost, delivery and return conditions. The product-page button opens a draft message; the order proceeds after you and the team confirm the details.